We do not take returns. To be eligible for a refund, we require a receipt or proof of purchase in the form of an order number and your order must have not been delivered per carrier tracking info.
If your Product is scratched or damaged, you may be eligible for a replacement. We offer replacements for damaged Products with photo proof within 24 hours of delivery. In the case that a Product does not adhere well to a case or phone, you may be eligible for a replacement Product, not a refund. If you are having trouble activating your Product or tapping to compatible phones and you would like to request a refund or replacement, please contact our team at info@webvox.in. Typically, all issues can be resolved with some helpful tips from the team! If you have successfully activated your Product and are experiencing issues tapping to a compatible device after you’ve contacted info@webvox.in, you may be eligible for a replacement Product. If you have successfully activated your replacement Product and are still experiencing issues tapping to a compatible device, you may be eligible for a refund. If you request a refund and our team cannot confirm the potential defect, you may not be eligible for a refund on your order. Once approved for a refund, we will send you an email notifying you that we have refunded your purchase. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-4 days.
In addition to some of the specific uses of information we describe in this Privacy Policy, we may use information that we receive to: help you efficiently access your information after you sign in; remember information so you will not have to re-enter it during your visit or the next time you visit webvox.in; provide, improve, test, and monitor the effectiveness of webvox.in develop and test new products and features monitor metrics such as total number of visitors, traffic, and demographic patterns diagnose or fix technology problems We do not disclose your private information except in the limited circumstances described here.
If your Product is damaged or loses its adhesive within the first 30 days of your order being marked as delivered, you are eligible for a free placement. If your Product becomes damaged after 30 days of your order being marked as delivered, you may be eligible for a replacement/discount code. Please speak to a customer service representative at info@webvox.in to determine your eligibility. If your Product loses its adhesive between 31 and 90 days of your order being marked as delivered, you are eligible for a 100% off code to purchase a replacement. Between 90 days and 6 months of your order being marked as delivered, you are eligible to receive a 70% off code to purchase a replacement. Between 6 months and 1 year, you are eligible for 50% off a new order.
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@webvox.in.
Only regular priced items may be refunded (if applicable), unfortunately sale items cannot be refunded.
If you have any questions about this Privacy Policy, please contact us.